Mothercare contact number – 0870 186 5267

Mothercare brags being among the leading retailers for parents and children products in the United Kingdom. Multi-channel retail operations have been a key aspect to unprecedented increase in Mothercare products sales. The brand opened its first shop in 1961 and since then has continuously maintained good resonance with their client base courtesy of their Mothercare helpline. This article has identified steps on how to contact Mothercare customer services!

Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.

If you would prefer to call Mothercare directly, here are some of the departments you may wish to contact.

Mothercare DepartmentContact Number
Mothercare Head Office0344 875 5222
Mothercare Customer Services0344 875 5222

They operate Monday to Friday as from 9am to 5pm. During these hours you can contact them at their stores for a one-on-one assistance. In the case the complaint request is urgent and not looked into within these hours there are options available.

Second, drop an email to their customer service department and ensure to include a contact number that can be used for feedback. Their response is usually within 24 hours.

Use their telephone. Calling the Mothercare phone number is among the most efficient as they will resolve there and then. In case of unavailability, they do dedicate a complaints advisor.

Via post office. Address the complaint letter to the address below and ensure every detail is pointed out.

Complaints Department

Mothercare Head Office

Cherry Tree Lane

Watford, Hertfordshire

WD24 6SH

How to escalate a Mothercare complaint

Timely response is not guaranteed 100% and possibly being among one of the few or many will need a course to action. Ask for the complaint request to be considered again.

In regard to this, two avenues will lead to a solution and they are; one, visit the store manager at the neighboring Mothercare shop. Secondly, Mothercare UK has a customer care manager in-shift all the time. Refer to the helpline given in step 1.

Directly contact the Head of customer service department at Mothercare

Customer satisfaction varies from one client to the other. If after all the above steps nothing has materialized, write to the head of Customer service at Mothercare. Make use of the address below;

Head of Customer Service


Cherry Tree Lane



WD24 6SH

The above three steps are not the only solutions to contacting Mothercare but just a guided approach on how you could make a well-calculated move while demanding attention from the customer service department.

Mothercare on social media

Social media has undoubtedly become a leading platform where viable communication can be transpired with utmost confidentiality. Mothercare UK presence can be felt on these platforms as well and could offer a way through while contacting them. Social media platforms where the brand is found include Facebook, Twitter, Instagram, Pinterest and website services.

Find them on Facebook: (

Connect on Twitter: (

Website: (

Google Plus;

YouTube Channel:

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Useful Links

Mothercare is crafted to solve issues that will prompt you to phone them using an addition of important links that provide real-time solutions. The links are outlined below.

Frequently Asked Questions:

This is simply the section commonly identified as FAQ. It serves readers with information regarding common issues experienced by clients. Make use of this section, someone could have had experienced a similar issue and the solution is answered under that query.

Career Page:

The complaint could be not only be based on the sellable products but a delayed reply after applying for vacancy. In case the complaint is career-based then this is your direct contact link to the Mothercare customer services.

Contact Page:,default,pg.html

This link is the official contact page for Mothercare UK. The link provides all the contact information necessary.

Just before you get angry at Mothercare customer service, did you know of pregnancy-shopping tips you could use for hustle free shopping with them? It’s time you discover! Are you pregnant? Comfort is paramount. They got a handy checklist to keep your bump happy. Stick to your fashion. If you are the floral dresses girl then don’t just switch because you are expectant. Mothercare variety of fashion is endless. Know your essentials. A pair of stretchy leggings comes in handy for the countless visits to the toilet, pile a few more. A dip is worth the time. Swimming is among the best exercises for pregnancy. Bust out that stress. Lighten up your bedtime. Undoubtedly the most fantastic part! Consider breathable fabric, make bedtime full of glamor

Mothercare UK has always claimed to meet requirements for kid’s clothes, toys, and home and products while they hope you will never have a single reason to complain. The reality though is how cumbersome it can get sourcing real-time feedback from their customer care staff. This article henceforth provides contact details information about Mothercare that is key while in need to seek help from them.

Mothercare Opening Hours

DayOpening Hours
8am - 6pm
8am - 6pm
8am - 6pm
8am - 6pm
8am - 6pm

Mothercare Head Office contact postal address

Cherry Tree Road
WD24 6SH