Admiral is an insurance company based in the UK offering different types of insurance services to its customers or clients. The highly successful company is a part of the Admiral Group which operates under six different brands in the UK (Admiral Insurance included) and four different brands abroad, i.e. in Spain, France, Italy and USA. The company has its head office in Cardiff, South Wales. Admiral caters to a wide variety of sectors such as home insurance, van insurance, pet insurance, travel insurance and so on. The company has always had the vision of providing value-for-money insurance services to its customers and it works hard to maintain its vision and garner customer satisfaction and loyalty in return!
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call Admiral directly, here are some of the departments you may wish to contact.
|ADMIRAL CAR INSURANCE DEPARTMENT||PHONE NUMBER|
|Customer Services||0333 220 2000|
|Get a Quote||0333 220 2084|
|Renew your Policy||0333 222 6715|
|Claims||0333 220 2033|
|24 Hour Breakdown Assistance||0800 600 840|
|Involved in an accident with an Admiral Policyholder||0333 220 2047|
|Windscreen Claims & Repairs||0333 220 2025|
|Standalone Breakdown Cover||0800 458 9280|
Apart from the excellent promotional offers, the quality of the Admiral customer services is yet another thing to rave about. In fact, the company has managed to garner such a good reputation in a short amount of time that it currently counts amongst the list of the biggest motor insurance companies in the UK!
Reasons to Contact Admiral
Admiral has served its policies to over 11 million customers. A client base as large as Admiral’s is not easy to manage but the company has managed to do it efficiently. Admiral strives to achieve perfection and provide optimal customer satisfaction through its customer services and has been extremely successful in the same. According to statistics, about 90% of the customers who have made a claim from Admiral has said that they will be happy to renew their policy or purchase from Admiral again in the future. Thus, it is quite evident that the company has great customer service, which is a motivating factor for people to reach out to it.
There are many different reasons for using the Admiral insurance phone number. It could be for retrieving information about the insurance policies, getting a quote, breakdown assistance, reporting an accident, renewing a policy, claiming a policy or even cancel a policy. At times people also contact the company to know about job opportunities and even apply for a position at Admiral. The products or policies for which people call up the contact number of Admiral are listed as under:
- Multi-car Insurance
- Black Box Car Insurance
- Learner Driver Insurance
- Motorbike Insurance
- Travel Insurance
- Life Insurance
- Single Car Insurance
- Multicover Insurance
- Home Insurance
- Van Insurance
- Car Warranty Insurance
- Pet Insurance
- Admiral Loans
Admiral Official Website
Of course the first and foremost thing that a prospective or existing customer of Admiral would do when he/she want to reach out to the company is to contact the official website. The website has a lot of content and information given. Therefore, it may also happen that the need for calling up Admiral contact number is eliminated. Also, the website has a ‘self-help’ section with intuitive service so that the individual can get the information required through a simple step-by-step procedure.
Moreover, there is also an online contact form present on the website that one can fill up in order to have the customer care staff get in touch with them. Here, one has to specify the insurance product/service one wish to enquire about, put in one’s contact details, personal details (like registration number, DOB, last name) and then leave a message in the message box before submitting the contact form online. The staff will then get in touch with one with the answer to the query.
Calling Up Admiral Customer Services
If you are aware of the extension of the specific department that you need to speak to then you can directly dial the number otherwise you can call up at the Head Office switchboard or boardline number and the operator would then put you through to the concerned department. Admiral has a lot of contact numbers due to the sheer number of departments present in the company, which is why it can get very confusing for customers. Therefore, the safest and easiest bet would be to dial the boardline number and then have the operator assist you with the exact department you need to speak to.
It is important here to note that the calls made to the ‘03’ numbers of Admiral would be charged the same as national geographic numbers irrespective of whether the call is being made from a mobile or a landline. Admiral also has an international number for customers who are calling from abroad. It is important to note that the service support team will only be available on specific days of the week and at specific timings in case of the international number. The international number is usually required when an Admiral customer is travelling with their insured car/motorbike or van abroad. Alternatively, it can also be required when a customer is making a claim on his/her travel insurance policy.
Other Modes of Contacting Admiral – Postal Address
While phone calls is the easiest and fastest way of contacting Admiral, a lot of people may not want to dial the Admiral car insurance contact number. In fact, sometimes other modes of contacting Admiral may prove to be more suitable for customers. One such mode is through mail service. Users have the option of reaching out to Admiral by sending letters (along with supporting documents or enclosures/attachments) to its customer care address which is given as under:
Admiral Group Plc
Cardiff CF10 2EH
If you wish to lodge a complaint then simply address the letter or the envelope to the ‘Quality Manager, Admiral’ and send it to the above address. However instead of CF10 2EH, it would be CF10 2AA.
Other Modes of Contacting Admiral – Social Media
Since social media platforms are an ‘in’ thing in today’s times and people generally spend a lot of time on social media platforms on a day-to-day basis therefore some customers may choose to contact the company through social media. The following are the links to the social media accounts of Admiral:
Twitter – www.twitter.com/admiraluk
Facebook – www.facebook.com/admiraluk
Youtube – www.youtube.com/user/theadmiralcommunity
LinkedIn – www.linkedin.com/company/admiral-group-plc
Admiral Opening Hours
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 8pm|
|9am - 6pm|
Admiral Head Office address
Admiral Insurance Group
1, Langdon Road